Top Managed IT Services Trends in 2022

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Top Managed IT Services Trends in 2022

Technology is undeniably an important aspect of modern culture. Almost every industry nowadays relies on a variety of technologies to function. Furthermore, new technologies are being developed to achieve higher and greater efficiency. Some business strategies revolve around using various technologies to give better services to customers. As a result, technology has significantly impacted how business is conducted.

Since the world has gone digital, managed IT services have become increasingly popular since digitalization enables service outsourcing. Businesses are continuously looking for ways to keep up with technological advancements because of increased competition. Plus, hiring permanent IT workers is becoming expensive. Therefore, companies are turning to managed services providers (MSPs) as a viable alternative.

Nonetheless, the managed IT services market, like any other, is prone to change. MSPs are supposed to keep track of industry trends to remain competitive. Below are the top managed IT services trends to watch out for in 2022.

1. Increase in Outsourcing

While there’s nothing wrong with encouraging in-house digital transformation efforts, keeping up with technological developments is difficult and costly. Some firms are realizing that in-house digital transformation may not be sustainable in the long run. Plus, smaller organizations, in particular, may struggle to finance in-house digital transformation. As a result, there’ll be a trend toward outsourcing more IT services, which are more cost-effective. Therefore, most MSPs will likely position themselves to gain market share in the IT services sector.

2. Increased Focus on Security

The frequency of cybersecurity attacks has increased noticeably. However, regardless of who you are or what you do, you may be vulnerable to a cyberattack if you use an IoT-enabled device. On the other hand, larger organizations and governments stand to lose even more in the event of a cybersecurity breach. A cybersecurity breach can cost a corporation a lot of money. Therefore, businesses should have a cyber-security defense system in place.

Hackers are constantly looking for new ways to infiltrate companies, even if it means causing damage to a company’s reputation or disrupting its system. As a result, businesses should have a strong incentive to strengthen their cybersecurity defenses.

The problem is that most small to medium enterprises have a minimal budget. Hiring cybersecurity experts may not come at a low price. Fortunately, most managed IT service providers such as BoomTech Managed IT provide cybersecurity solutions that small businesses may afford. MSPs can provide these services because they employ IT specialists specializing in many areas, including cybersecurity. As a result, most firms are likely to resort to managed IT services to strengthen their defenses.

3. Automation

MSPs are investing in automation technologies to serve their clients better. The use of technology, machines, and software to perform some of the monotonous work that individuals typically perform is known as automation. MSPs can set their systems to perform some operations automatically while focusing on other critical responsibilities. Automation can free up time so that MSPs can focus on refining the customer experience and improving the employee experience.

4. Reducing IT Staffing

The demand for IT specialists has skyrocketed in recent years. As a result, hiring permanent IT workers is becoming increasingly expensive because they have options in the job market. However, employers realize that hiring permanent IT workers may not be essential because they can acquire the same services from MSPs at a significantly lower cost.

Smaller organizations, in particular, may have limited resources and are seeking ways to save costs without compromising the quality of their IT departments. As a result, there will be a trend toward downsizing IT staff and replacing them with managed IT services.

5. Remote IT Support

The covid-19 pandemic affected the world in numerous ways. But the remote working business model arose from that tumultuous period. Thus, the emergence of the remote working model. To this day, some companies still use the remote working model. Some employees would rather work from home than in the office. Therefore, the remote working model is here to stay.

Most firms with remote employees have cloud systems and solutions that allow employees to access company servers from anywhere. As a result, MSPs have stepped up to provide remote IT support services that meet the demands of firms with remote working models. When remote workers face problems, MSPs can access the company servers remotely and address the problems as soon as possible because most MSPs provide around-the-clock service.

6. Cloud Technology

Cloud technology has impacted practically every aspect of the IT industry, and most current technologies extensively use cloud services. Technological advances in the Internet of Things (IoT), machine learning, automation, and artificial intelligence (AI) have all played a vital role in developing current cloud technologies.

The cloud is vital for MSPs because it allows them to provide their services from anywhere in the world. Cloud computing enables remote work. Furthermore, keep in mind that businesses worldwide are rapidly shifting from legacy to cloud systems because cloud solutions are more secure, versatile, and efficient. Cloud storage and backup solutions are trendy among organizations globally since they are an excellent way to protect their data from impending cyber-security threats.

MSPs are there to help companies transition to the cloud. Small companies, in particular, may not have the staff or skills required to implement cloud solutions. Managed IT services provide such businesses with affordable access to expert IT personnel. Because cloud computing technologies are here to stay, MSPs will concentrate on offering comprehensive cloud-based solutions to their clients in 2022.

7. Consolidated Platforms and Solutions

MSPs typically offer users a wide range of services, each with its own functions and capabilities. MSPs use the appropriate tools and platforms to suit a business’s or individual’s demands. However, MSPs may occasionally use multiple systems, applications, or software interchangeably to get the work done. But this can be time-consuming and inefficient.

The solution to all of this is unifying their platforms and solutions. Instead of constantly switching between platforms and applications, MSPs are creating unified systems that are faster and more efficient. All the solutions will be bundled into the MSPs ecosystem and should help to improve service efficiency and productivity.

Conclusion

It’s wise to note that industry trends will likely shift over time. What works today may not always work tomorrow. But one thing is certain: technological advancements will almost certainly need adaptive adjustments in the field of managed IT services. MSPs must continually provide excellent services to their clientele if they want to remain relevant. As a result, they must closely watch industry trends and make adjustments as needed.

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