Nurturing communication with customers is one of the keys for a business to grow and survive. In the context of email marketing, CRM software is pretty helpful to help you taking care of your communication with customers. It can help you manage customer contacts, set follow-up reminders over sent emails, set meeting schedules and other automated tasks related to marketing communication.

Recently, HubSpot freed up its CRM tool, allowing you to use it without spending a dime. This is a piece of good news for freelancers or small business owners who need a CRM tool to manage their communication with customers, yet have not enough budget. The CRM tool of HubSpot supports Gmail. If you have a bunch of emails to deal with in every single day, adopting a CRM is a great step to ensure all of your emails are well-handled.

In addition to HubSpot, there are a bunch of CRM tools that support Gmail as well. Here is the list of CRM tools that support Gmail.

1. HubSpot

HubSpot is a popular inbound marketing tool. One of the features offered by HubSpot is CRM. As mentioned earlier, the CRM tool of HubSpot is free to use as the company decided to give its CRM tool away. The CRM tool of HubSpot supports Gmail. You can, for instance, send emails with your Gmail account to potential clients and set follow-up reminders to ensure your emails get responded. The free CRM tool of HubSpot comes with the following features:

• Contact management
• Task and activities
• Company insight
• Email tracking and notifications
• Meeting scheduling

2. Streak

If you are looking for a CRM tool for Gmail that lives within Gmail dashboard, Streak probably is the best-suited tool. Since it lives within Gmail dashboard, you don’t need to make a configuration on a different app like HubSpot. Streak is available as a browser extension. Unfortunately, it is only available for Google Chrome and Safari. Streak is also a great CRM for small businesses or freelancers as it can be used for free. As your business grows, you can upgrade your plan anytime you want. Following are basic features offered by Streak.

• Task and reminders
• Enriched contacts
• Custom columns & fields
• Magic columns & fields
• Search & autocomplete
• File attachments
• Import & export

3. NetHunt

Same as Streak, NetHunt also lives within your Gmail dashboard, allowing you to work without leaving your Gmail dashboard. You need to install browser extension before seeing NetHunt menu on your Gmail dashboard. Again, the browser extension of NetHunt is only available for Google Chrome and Safari. Firefox and Microsoft Edge users can also use NetHunt, but only via NetHunt dashboard. NetHunt also provides a free version, which is aimed at a startup with 2 team members. The free version of NetHunt is limited to 2,500 records. A record itself is an entry you create on NetHunt. Be it a customer profile, a deal, a contact, a support case and so on. Here are some key features offered by NetHunt.

• Contact management
• Multiple pipelines
• Saved views and filters
• Call logs & meeting notes
• Import & export
• Follow-ups
• Email personalization

4. Propeller CRM

Propeller CRM is a CRM tool for Gmail aimed at growing teams. If you have a growing team, this tool might is the suited CRM tool for you. Propeller CRM itself is a fully paid CRM tool. No free version is offered. You can use Propeller CRM for free during the 14-day trial period. You can use Propeller CRM whether in a separate tab in your browser (via the Propeller CMR dashboard) or via Gmail dashboard by installing a browser extension. Propeller CRM offers only a single plan costing $35 per month per user. Some features offered by Propeller CRM include.

• Pipeline management
• Task and activities
• Email campaigns
• Reports
• Mobile apps (iOS and Android)

5. Insightly

Insightly is a popular CRM software. This tool tends to ideal for a medium to a large company. Same as Propeller CRM above, Insightly also doesn’t offer a free version. This CRM has three plans: Plus, Professional, and Enterprise. The cheapest plan (Plus) costs $29 per user per month. You can also integrate Insightly with your Gmail account and send as well as manage emails from its dashboard. Insightly itself is a complex CRM tool with extensive integration. You can integrate it with popular services like MailChimp, Dropbox, Slack, Evernote, and so on. Key features of Insightly include:

• Lead management
• Contact and organization management
• Automatic duplicate detection
• Task and event management
• Automatic social profile enrichment

6. Copper

Copper is a CRM software designed specifically for G Suite. You can integrate all services on G Suite, including Gmail with this tool. If you already use G Suite as your business tool then Copper is a great compliment. With this tool, you will be able to have better email communication with your customers. Copper itself is a fully paid tool. No free version is offered. But you have a chance to try this tool for free during the trial period. The features offered by Copper include:

• Meeting scheduler
• Email templates
• Task automation
• Reporting
• Mobile apps
• Task automation

7. Arcade CRM

Arcade CRM is a great CRM software for small to medium businesses. This CRM software is also designed for G Site, meaning that you can integrate your G Suite services, including Gmail, with it. Arcade CRM doesn’t offer a free version, but you can figure out if it suits your needs or not for free since it offers a free trial for two weeks. Here are some of the key features offered by Arcade CRM:

• Task automation
• Reporting and analytics
• Email templates
• Goal settings
• Leaderboard

8. Pipedrive

Pipedrive is a popular CRM software so you might already know about this software. Pipedrive supports integration with Gmail, be it the regular version of Gmail or Gmail on G Suite. Pipedrive will sync your emails once you added your Gmail account. Meaning that you will be able to access the existing emails from the Pipedrive. Pipedrive itself is a fully paid tool. No free version is available. A free trial is available to allow you to test the features offered by Pipedrive. Key features:

• Pipeline management
• Email integration
• Activities and goals
• Reporting
• Mobile apps (iOS and Android)
• Integrations over 100 tools

9. Zoho CRM

Zoho CRM is a feature-rich CRM software. It is probably a less suited option if you haven’t used a CRM software before as its features are too complex. For experienced users, Zoho CRM is a great option as it has nearly all features a CRM can provide. Zoho CRM allows you to create new leads and contacts, add tasks and calls to a customer entry, create deals, see contact information, and so on. This tool doesn’t offer a free version, but a free trial is available. Zoho CRM supports popular email services, including Gmail. Here are some key features offered by Zoho CRM:

• Analytics
• Process management
• Sales automation
• Pipeline management
• Marketing automation
• Team collaboration

10. Agile CRM

You can try Agile CRM is you want to improve your business sales. This CRM software comes with some features to set automated marketing campaign. Agile CRM is especially a great CRM for a team with 1-10 members since you can use it for free. However, the free version is limited to 50,000 contacts. Agile CRM also supports Gmail integration. Basic features offered by this CRM include:

• Appointment scheduling
• Custom deal milestones
• Email tracking
• 2-Way email integration
• Custom deal tracks
• 2-Way telephony

11. Freshsales

Another CRM software that supports Gmail integration is Freshsales. This CRM is also great to manage your email communication with your consumers. Also, you can use this tool to increase your business sales. Freshsales allows you to automatically capture website visitors as sales leads and group them based on their engagement with your website. The lead scoring feature allows you to learn which sales lead is hot and who is not. You can prioritize follow-up with data-backed insights. Freshsales itself is a paid CRM. No free version is available. You have 21 days to try this CRM for free. Key features:

• Pipeline management
• Lead scoring
• Intelligent workflows
• SMS integration
• Contact management
• Mobile apps (iOS and Android)