Virtual Phone Number: What is it & How to Use It?

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Virtual Phone Number: What is it & How to Use It?

Getting a virtual number for Telegram has become a simple yet cost-effective way for growing businesses to mark a local presence and save on long-distance calls. It offers an opportunity to communicate with anyone in the world anytime, without any internet-connected device. Apart from flexible communication, it also guarantees a high level of privacy.

A virtual phone number can expand your business beyond the borders of a traditional phone line. Let’s see what you need to know about a virtual phone line.

Everything You Need to Know About Virtual Telephone Numbers for Business

A virtual phone number is a telephone number that doesn’t depend on a physical location. It can be used to make and receive calls on any phone, including VoIP desk phones, cell phones, and softphones. It works well for employees sitting in the office and at home.

You can decide on a device that will receive calls from the virtual number, and change it whenever you need. There are even more things to know about it.

What is a Virtual Phone Number

A virtual phone number is a cloud-based phone number that enables voice calling via the Internet. It doesn’t require a physical connection to the wired Public Switched Telephone Network (PSTN). Being assigned to individuals, departments, branches, and even specific groups, it is perfect for internal and external business communications. What’s good is that you can use unlimited virtual phone numbers for your business. Adding a new phone number to your account takes a couple of minutes only.

How Does a Virtual Phone Number Work?

Virtual phone numbers rely on the cloud space and get connected to a pre-existing phone number that you already have. This is why they help you stay connected whether you’re working from home or in any remote location.

You can purchase a virtual phone number in several ways. If your business already has Voice over Internet Protocol (VoIP) technology, you can add virtual numbers to your existing package. But some companies need to upgrade their Internet speed before establishing virtual telephony. I also needed another number for my Whatsapp and decided to use a virtual number (from and it’s working just great. So with that I can have my personal number and then another number for my business and it works brilliantly.

Difference Between Virtual Number & Telephone Number

Virtual numbers have become an alternative to physical telephone numbers. Here are the main differences between them:

  • Flexibility – Compared to physical telephone numbers, virtual ones are not exclusively connected to a particular device or address. This makes them more flexible in how they use telephone communications.
  • Equipment – Virtual phone numbers don’t need specialized and costly equipment. They don’t even need an actual phone to make and take phone calls.
  • Ease of use – It becomes difficult for businesses to operate under a traditional phone system because each site needs a different own phone system. Meanwhile, a virtual phone number and phone operating system are united under one number.
  • Data backups – A virtual phone number hosts data in a data center. This minimizes the risk of losing data in case of technical bugs.

Benefits of a Virtual Phone System

Having a virtual number for Telegram offers numerous benefits to businesses. Here are some of the main ones:

  • Connect business locations with one phone number. Several business spots located all over the world can use a single, centralized number to handle inbound calls.
  • Make and take calls anywhere. Virtual phone numbers provide high flexibility for remote and blended team members that need to make business calls on-the-go, and from any device.
  • Provide dial-in numbers for international markets. Businesses can use virtual phone numbers to cover foreign markets by providing customers with a local contact number. They provide a strong customer experience without opening local call centers.
  • Examine sales and marketing performance. Virtual phone numbers allow businesses to monitor their performances around the clock. They can designate and keep track of basic KPIs, find workflow issues, get an insight into the audience, and more accurately assess the quality of work.


A virtual phone number has become a great communication solution to many businesses. Apart from being financially attractive, it is also easy to use and offers a solid level of privacy. No wonder many companies have already benefited from a Voice over Internet Protocol (VoIP) system. So you shouldn’t stay aside in this. Consider getting a virtual phone number for your business as well.

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