Tag: business
A Complete Guide to Co-Managed IT: Is It Right for You?
Regardless of the sector you operate in or the size of your business organization, you can't succeed without leveraging the power of information technology (IT). It refers to the use of...
4 Ways to Use Automation to Provide Better Customer Service
Providing quality customer service is essential for any business, and automation can be a powerful tool to help organizations meet their customers' needs. Automation can save time and money while improving...
3 Reasons to Build Redundancy into Your Business
While most people might think that redundancy is something that should be avoided, when it comes to business, redundancy is something that most organizations need to build into their systems. Without...
Choosing a Digital Agency: 5 Factors to Consider
Gone are the days when putting up a single billboard on a busy intersection would get your office phone ringing off the hook. Even phones on hooks are no longer a...
Several Tips to Increase Your Customer Experience Using Modern Technology
Making sure your customers have a positive experience is essential to any business's success. Luckily, with the help of modern technology, there are ways to enhance customer experience. Below are various...
Companies with Great Customer Experience
In today’s world, customer experience (CX) matters more than anything else. Customer experience is directly correlated to how people perceive a certain brand and its offerings.
Studies show that for many consumers,...
6 Ways to Implement Performance Marketing in Local Business
Performance marketing is a form of digital marketing. Its strategy is result-driven marketing. So, a company advertises a product or service on a digital platform. It then pays for the ad...
Using Data-Driven Insights to Optimize Your Pricing Strategy
There's always a fine line between pricing at a point your customers are willing to pay that will still help your business generate a profit. Luckily, a data-driven pricing strategy can...
How to Know If You’ve Chosen the Best Contact Centre Solution for Your Company
Having a reliable point of contact with your customers is one of the most crucial aspects of running a business. Aside from making sure that orders push through, your contact centre...
5 Critical Areas of Core Administration an Agile Insurance Solution Can Help With
The health insurance industry is currently undergoing a period of rapid change, spurred by global health crises such as the COVID-19 pandemic, the increasing ubiquity of digital technologies, new advancements in...